Please read the following terms and conditions carefully as they govern the use of this website.
All material contained within the Barnardo's (UK) website ( and microsites linked to it are covered by a disclaimer and protected by copyright laws.

Access to this website ( and microsites linked to it are subject to the following conditions:

"Barnardo's", the "Barnardo's" logo, “Kidsmas” and the “Kidsmas” logo are trademarks. All other trademarks and logos used in this website are the trademarks or logos of their respective owners.

Content accuracy
Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission. No advice or information, whether oral or written, obtained by you from the message boards or chat rooms on or microsites linked to it shall create any warranty not expressly made in these terms of service or imposed by law.

The photographs of children used in this site are models and do not portray actual events.

Most elements of and microsites linked to it may be viewed by anyone. If you are a minor or under 18 and wish to create a fundraising page on the Kidsmas microsite you will require parental consent.

When you sign up to create a fundraising page at you will be asked to create a password. We strongly recommend you keep this password confidential and should not disclose it to or share it with anyone.

Your use of and its microsites

Barnardo’s does not necessarily endorse the views expressed by users. You alone are responsible for the content of your fundraising pages and your use of and its microsites and the consequences of any such content. By using and its microsites you agree to comply with the following guidelines:
(a) and its microsites are to be used for your personal use only and use for commercial purposes or to obtain financial gain are strictly prohibited without Barnardo’s prior written consent.

(b) and its microsites may not be used to send chain letters, junk mail, “spam”, solicitations or bulk communications of any kind unless the recipient has given specific permissions to be included in such a list.

(c) You may not post to and its microsites any message or material that is unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, threatening, racially or sexually or otherwise discriminatory, offensive, inaccurate, in breach of confidence or a third party’s intellectual property rights or which otherwise includes objectionable material of any kind or nature, that encourages or engages in conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, national or international law or regulation or which has a disruptive influence on the normal flow of a message board. You must not impersonate any other person or entity, whether actual or fictitious. If you feel that any of the terms and conditions have been broken by users, please email There are Rules of Use which govern activity on the Kidsmas microsite, and you must adhere to these at all times. These Terms and Conditions underwrite the Rules of Use.

(d) You must not use and its microsites in a way that might reasonably be expected to cause the same to be interrupted, damaged, rendered less efficient or which could in any way damage the operation of another’s computer.

(e) Barnardo’s reserves the right in its absolute discretion at any time to edit, alter, delete or move any material whatsoever posted to, appearing on, or distributed by and its microsites and you. We also reserve the right, at our sole discretion, to terminate a user's access to the website, microsite or fundraising pages.

Privacy notice

We’ll use the email address you have provided when signing up to create a Kidsmas fundraiser to send you tips and support for your Build A Kidsmas Snowman. For more information on the personal data we collect from you, how we collect it and how we use it, please visit our Privacy notice.

Donation refunds
Barnardo's work hard to ensure the process of making a donation is streamlined and trouble free. However we realise that sometimes mistakes can happen. Under charity law, charities are not permitted to refund donations, other than in specific circumstances specified by the Charities Act 2011 If a mistake has occurred or you would like to discuss your donation please contact our Supporter Relations team at or give us a call on 0800 0087005.

We are happy to help and we'll ask you a few questions to determine what's happened so that we can help in any way we can. We are committed to the highest standards of legal compliance and we treat all requests for refunds with the utmost importance. Your concerns are important to us and we want to reassure you that we'll update you every step of the way. Before we are able to consider your request, we will need some paperwork from you as can't proceed without it. Once we receive everything, we can then advise you on how long things will take - usually 7-10 working days

Intellectual Property
(a) Barnardo’s owns the copyright of, and other intellectual property rights, in and its microsites together with its contents. “Rights” means copyright, database rights, trade marks, design rights and other intellectual and proprietary rights of whatever nature, anywhere in the world. You acknowledge that (i) Barnardo’s is protected by these Rights; (ii) these Rights are valid and protected in all media and technologies existing now or later developed; and (iii) except as explicitly provided otherwise, these Terms and Conditions and applicable copyright, trademark and other laws govern your use of such Rights.

(b) You may view, print, download or store extracts from and its microsites for your personal, non-commercial reference without alteration, addition or deletion. You may not otherwise copy, replicate, distribute, publish, commercially exploit or otherwise transfer any material or content without prior consent.

(c) By submitting content to any public area of and its microsites you grant Barnardo’s a royalty-free, perpetual, non-exclusive license to use, reproduce, modify, adapt, publish and translate such content for the purposes of promoting the Kidsmas programme.

Limitation of liability
Barnardo's does not guarantee that access to this website and any microsites linked to it will be uninterrupted, that this website will be free from viruses or that this website cannot be tampered with by third parties. This website and the information are provided on an 'as is' basis, with no warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose. Use of this website and the information is entirely at the user's sole risk. In no event will Barnardo's be liable for any damages whatsoever arising out of or related to this website. Your sole and exclusive remedy for dissatisfaction with this website and/or information is to stop using the site and the information.

Modification of the Terms and Conditions
Barnardo's may modify the terms of this agreement on this site. You agree to periodically review this agreement to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site. Your continued use of this website following such notification of any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions.

Barnardo's is a registered charity (Registered in England No. 216250. Registered in Scotland No SC037605) and a company limited by guarantee (61625 England).

The registered office is:
Tanners Lane

VAT number: 507477337